"Data breaches happen on a regular basis, and lack of resources is a real issue", explains Christophe Bianco, Co-founder and Managing Partner at Excellium. "So the trend in cybersecurity is that customers are looking for partners, more than just resellers of technology. Customers are saying, 'I need you to complement my operation, to be an extension of my IT operational security team in the context of a resilience need'".
But the lack of skilled specialists isn't just a challenge for Excellium customers; Excellium itself also felt the staffing pinch. Since launching its EyeGuard Cyber SOC Services, the company has grown from six to more than 170 employees. Already a trusted provider for more than 180 organizations, its customer base is growing rapidly while Excellium expands into new markets and regions.
"Because there are more regulations and digitalization, the need for security is huge", says Bianco. "But resources are scare. For us to manage and deliver more services to customers, we needed to increase our efficiency and the productivity of the people in our CSOC department. And to sustain our growth, we needed to develop our capabilities and transform emerging technology into a service for our customers."